Is Sparks Scribe for agency support workers?

Sparks Scribe is built for independent support workers running their own business as sole traders and sending their own invoices.

For independent support workers. Not agencies.

Shift notes and invoices, done in under 60 seconds.

Q: Can I use Sparks Scribe on my phone?

Yes. Scribe is built phone-first for iPhone and Android, with desktop access included.

Q: What happens after the free trial?

You choose a plan from $15 AUD a month, or you walk away. There is no card on file during the trial, no contracts and no exit fees.

Scribe turns your shift into a clean note, an NDIS-ready invoice and a tidy client record, all from your phone, before you've left the driveway.

Start your 14-day free trial

Every feature unlocked for 14 days. No card required. Cancel anytime.

9:41

Shift Notes KM

Voice note · 0:22 · "Helped Sarah with her morning routine, did her stretches, she was happy today..."

Your note, formatted · Sarah M.

Subjective: Sarah reported feeling well and was in positive spirits.
Objective: Completed morning routine and prescribed stretching program. Assisted with community access for grocery shopping.
Plan: Continue current routine next shift.

Professional format applied

EditPDFEmail

Save note · Create invoice

5.0 on the App Store

The Sunday night problem

You didn't go independent to do paperwork.

You left the agency for the freedom, the better rate and the clients you choose. Nobody mentioned the second job that came with it.

Notes written from memory, two days later, at the kitchen table.

Invoices that take longer than the shift, hunting down the right NDIS code and rate every single time.

Records scattered everywhere, paper in the car, photos on your phone, spreadsheets you stopped updating in March.

Scribe puts the whole lot in one place. And it does the typing.

How it works

Your whole admin day, in three taps.

These are real screens from the app. What you see here is what you get on day one.

9:41

Shift Notes KM

All NotesAdd Note

Type your note here...

or hold to speak it

Sarah M. · Morning support · today

Supported Sarah with her morning routine including prescribed stretching program. Engaged well throughout the shift.

EditPDFEmail

Daniel K. · Community access · today

Accompanied Daniel to his physio appointment. Practised transfer techniques as per support plan.

EditPDFEmail

Notes

Type it or speak it. Scribe tidies it up.

Tap out a rough note, or talk for twenty seconds the way you'd tell a mate how it went. Scribe structures your words into clear, professional documentation that reads the way a coordinator expects. It's still your note, in your words. Scribe just handles the formatting.

Type or dictate, your choice
Professional format, your words preserved
Every note timestamped against the shift

9:41

Invoicing KM

+ Create invoice

INV-2026-031 $480.00

Sarah M. · Morning support × 8 hrs

Code 01_011_0107_1_1 · Saturday rate applied

Paid ✓ Email delivered

INV-2026-032 $279.20

Daniel K. · Community access × 4 hrs + travel

Sent ✓ Synced to Xero

Invoicing

Invoice before you leave the driveway.

The right NDIS support item, the right rate for the day and time, travel included, totalled and turned into a clean PDF. One tap sends it to the participant, their plan manager or their coordinator.

NDIS codes and rates applied for you
Weekend, evening and travel rates handled
Xero sync, so tax time takes care of itself

9:41

Shift Calendar KM

ScheduleDashboard

June 2026

SMTWTFS

2Sarah M

4Daniel K

9Sarah M

11Priya N

16Sarah M

18Daniel K

23Sarah M

25Priya N

Completed Scheduled Invoiced

This week

Shifts5 · 3 clients

Awaiting invoice1

Revenue$1,860

Clients and scheduling

Run it like the business it is.

Repeating shifts set up in seconds, every shift colour-coded from booked to invoiced, and a live view of what you've earned and what's still owing. The full picture of your week, without a spreadsheet in sight.

Repeating shifts and client profiles
See unpaid shifts at a glance
Records ready for plan reviews

Worried about switching?

Setup is the ten-minute part.

You don't need a free weekend or a tech-savvy mate. The whole move happens in three steps.

1
Create your account
An email address and a password. Two minutes.
2
Add your clients and rates
Names, NDIS details and your hourly rates. About five minutes.
3
Write your first note
After your next shift, type it or talk for twenty seconds. Either way, done in under a minute.

Keep your spreadsheet open alongside Scribe for the first week if it helps. Most people never open it again.

Why this exists

Built by someone who's done the shifts.

Hi, I'm Kim. I own two support providers and I'm mum to three children accessing the NDIS. For years I listened to support workers say the same thing: the work is the easy part, the admin is what burns you out.

So I built the thing they kept asking for. Not a portal. Not a system. Just a faster, calmer way to run your business from your phone.

"I built this because I know what it's like to spend Sunday nights doing paperwork instead of resting for the week ahead."

Kim Matthews Founder · Support provider · NDIS parent

Kim Matthews, founder of Sparks Scribe, working at her desk

From the community

In their words, exactly as they wrote them.

Real feedback from the thousands of Australian support workers who've picked up Scribe.

★★★★★

"Scribe is absolutely amazing. Gosh, wish it had been around when I began support work all those years ago. You're making life easier for those of us working hard to do the same for others."

Anne-Maree P.Veteran support worker

★★★★★

"I'm using Scribe from Sparks Academy - it's great! I can put in client profiles, medical records, emergency docs, shift calendar, km hourly rate and all its variables, do my shift notes and email it as a PDF to the clients support coordinator to assist with plan reviews."

Kathie M.Support worker

★★★★★

"Worth the wait, so easy to use! Thank you."

Sara B.Support worker

★★★★★

"I really like the date of birth section. The year of birth scroll is so fast and easy. Great design!"

JenSupport worker

Pricing

Simple pricing. No lock-in.

Your 14-day trial includes every feature of every plan, free, with no card. Choose a plan only if you stay.

Essentials

Notes, invoices and your week, sorted.

$15/month

Billed monthly. Cancel anytime.

Professional note formatting, typed or spoken
Full invoicing with NDIS codes
Unlimited clients and shifts
Professional PDF exports
Phone and desktop

Start free trial

Vault

Run the whole business from one place.

$20/month

Billed monthly. Cancel anytime.

Everything in Essentials, plus
Automatic service agreements
Document vault for client records
Receipt vault for tax time
Xero sync

Start free trial

Professionally Protected

Safeguards

Everything you need to stay compliance ready.

$39/month

Billed monthly. Cancel anytime.

Everything in Vault, plus
Quiet safeguarding checks on every note
Incident reports and risk profiles
Six consent forms with in-room signing
Registration readiness checklist

Start free trial

Not happy in your first 14 days on a paid plan? Full refund, no questions asked.

Questions

The things people ask before they start.

Is my data, and my clients' data, stored in Australia?

Yes. Everything is stored on Australian servers, and your client records belong to you. You can export your data at any time.

Do I need to be good with technology?

No. If you can send a text, you can use Scribe. Most people write their first note and send their first invoice within ten minutes of signing up, and our help centre and tutorials walk you through everything else.

Does it handle NDIS codes and rates?

Yes. The current NDIS pricing arrangements are built in. The right support item and rate are applied to each shift, including weekend, evening and travel rates, so your invoices match what plan managers expect.

Can I use it on my phone?

That's how it's designed to be used. Scribe is built phone-first for iPhone and Android, with desktop access included when you'd rather sit at a bigger screen.

How long does setup take?

About ten minutes. Create your account with an email, add your clients and your rates, and you're ready to write your first note. You can run Scribe alongside your current spreadsheet for the first week. Most people never open the spreadsheet again.

Does AI write my notes for me?

No, you do. You type or say what happened on the shift, and Scribe structures your words into a professional format. It never invents content or adds anything you didn't say, so the note stays your own record of your own observations. On the Safeguards plan, Scribe also quietly checks each note as you save it and flags anything that may need your attention, like a second set of eyes, not a second author. Our full AI Use Statement is linked in the footer.

What happens after the free trial?

Your trial includes every feature of the top plan, free for 14 days. After that you choose a plan from $15 a month, or you walk away. There's no card on file during the trial, no contracts and no exit fees.

I work for an agency. Is this for me?

Scribe is built for independent support workers running their own business, sole traders sending their own invoices. If you're thinking about going independent, the free trial is a good way to see what running your own admin actually looks like.

Shift notes and invoices, done in under 60 seconds.

You didn't go independent to do paperwork.

From shift to sorted in 35 seconds.

Your whole admin day, in three taps.

Type it or speak it. Scribe tidies it up.

Invoice before you leave the driveway.

Run it like the business it is.

Setup is the ten-minute part.

Built by someone who's done the shifts.

In their words, exactly as they wrote them.

Simple pricing. No lock-in.

Essentials

Vault

Safeguards

The things people ask before they start.

Tonight's notes could take 60 seconds.